311Direct 5.0.0

311Direct is a mobile application that allows Miami-Dade County residents to report neighborhood issues and code violations to the 311 Contact Center.

Key features include:

• Ability to attach photos of the problem
• Submission of relevant details
• Option to remain anonymous or provide contact information for follow-up
• Tracking the status of submitted reports
• Creation of a user profile for efficient reporting
• Access to Ask 311 for contacting the call center